What happens after I place the order?

After placing the order you will receive an order confirmation along with an all order's information within 24 hours and will go on contact by email for any new information for your parcel, so please open your maillbox for times after your ordering online.

- Insufficient funds - it is necessary to charge your account or to extend current credit limit; - Your card is on a "blacklist" - it is reported as being stolen, lost or blocked by the cardholder; - Card issuer doesn't authorize eCommerce transactions - issuing bank must be contacted and asked to activate this service. Of course, this can be verified even when the customer chooses a certain type of card, because there are some banks which do not allow these kind of transactions; - The card issuing bank could not be contacted and the defined "stand-in" limits do not allow eCommerce transactions or there is a specific maximum value of the transaction. You will have to call your bank support line using the phone numbers printed on the back of your credit/debit card. Your card issuing bank is the only place where realistic information regarding the transaction incident can be found.

What currencies are acceptable?

The accepted billing currencies are EURO , USD,Brith Pounds,AUD,CAD. However, the credit/debit card currency is transparent during the ordering process: you can have a credit card issued in Canadian Dollars and be billed in USD Or GBP. The exchange will be automatically done by your bank . Additionally, when ordering on the internet, product prices can be viewed in other currencies by selecting a different display currency: EUR (European Euros), USD (US Dollars), GBP (United Kingdom Pounds).

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